Overview
In compliance with FERPA, JHU will provide students who believe that the information contained in their education records is inaccurate, misleading, or in violation of their privacy rights with an opportunity to seek correction of the records.
Procedures
Students seeking to amend their education records must submit a Request to Amend Education Records form, which must clearly identify the part of the record the student seeks to amend and provide a rationale for their request.
If a student’s request is denied, the student will be informed of the decision and of their right to a hearing. Students seeking a hearing must submit a Request for a Hearing Under FERPA form, which the Office of the University Registrar or a divisional records/registrar office will make available to eligible students.
The appropriate dean/designee will hold a hearing within 14 days of the receipt of the official request. JHU will provide the student with reasonable advance notice of the date, time, and place of the hearing, which will be closed to all except the University’s representative(s), the student, the student’s representative or attorney, and witnesses. During the hearing, the student will be afforded a full and fair opportunity to present evidence relevant to the issue of whether the information is inaccurate, misleading or in violation of their privacy rights. Upon the conclusion of the hearing, the student will be informed in writing of the dean/designee’s decision within a reasonable period of time after the hearing. The decision must be based solely on the evidence presented at the hearing, and must include a summary of the evidence and the reasons for the decision.
If, as a result of the hearing, the dean/designee decides that the information is inaccurate, misleading, or otherwise in violation of the student’s privacy rights, the record will be amended accordingly and the student will be informed of the amendment in writing. If the dean/designee decides that the information is not inaccurate, misleading, or otherwise in violation of the privacy rights of the student, the student may place in the education record a statement commenting upon the information and/or any reason for disagreeing with the dean/designee’s decision.
Please note, students who do not authenticate using an active JHED ID when submitting FERPA request forms will be contacted to schedule a virtual appointment during which they will be asked to display a valid photo ID as proof of identity. JHU cannot move forward with requests until the student identity is verified. If a student does not respond to a request for identity verification or clarifications regarding amendment(s)/records within 30 calendar days, their request will be closed.